1. Introduction
Welcome to CoreTech Gadgets. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part, please do not use our site.
2. Order & Delivery Information
Your order will be delivered in 1 to 7 business days.
3. Return & Replacement Policy
- Proper unboxing video is required for any kind of return or replacement.
- We request customers to start recording before opening the parcel.
- Any damage or defect must be clearly shown in the video without any cuts or pauses.
- Report any issues within 2 days of delivery for eligibility.
- Returns are accepted only for damages/defects shown in the unboxing video.
- All complaints should be sent to our customer support email within 5 days of delivery.
- Orders cannot be cancelled or changed once placed. Kindly cooperate.
4. Warranty Terms & Conditions
We are committed to providing high-quality branded products. All eligible products are covered under the following warranty terms:
Warranty Coverage
- 6-month warranty for all branded products.
- Covers manufacturing defects and functional issues under normal usage.
Warranty Exclusions
- Physical damage (cracks, dents, broken parts)
- Water or liquid damage
- Damage from misuse, negligence, or improper handling
- Unauthorized repairs or modifications
- Normal wear and tear (fading, scratches)
Claim Process
- Proof of purchase (invoice/bill) is mandatory.
- Product must be returned in original packaging if possible.
- Inspection will be conducted before claim approval.
How to Claim
- Contact our support team via WhatsApp or email.
- Share clear product photos and explain the issue.
- Wait 3–5 working days for claim verification and approval.
Important Notes
- Warranty applies only to the original purchaser and is non-transferable.
- Repair or replacement decisions are at CoreTech’s sole discretion.
5. Contact Us
For any questions about these terms, reach out to us at: support@coretechgadgets.com